Talent Development Specialist

Job Locations US-CO-Denver | US-KS-Wichita | US-TX-Dallas | US-KS-Overland Park
Job ID
Posted Date
Human Resources

What You’ll Do

The Talent Development Specialist is responsible for assessing needs, recommending training solutions, developing content, and delivering learning programs to exceed customer expectations.  Programs include both technical and non-technical training to include:  systems, coverage, risk, workflows, quality control standards, professional development, manager/leader development, and procedures.  Supports programs supporting insurance industry designations, and continuing education.  Programs may be delivered via instructor-led, virtual, and e-learning modalities.  Oversees development, delivery, and administration of required continuing education (CE) programs.  Develops relationships with line-of-business managers to support performance improvement, and to further anticipate learning and development needs. 


Essential job responsibilities include, but are not limited to:

  • Meet with managers to identify and prioritize educational objectives for specific individuals to improve insurance technical knowledge, insurance coverage and risk, best practices, procedure compliance and appropriate role competencies.
  • Design and deliver customized, job-specific training to new and tenured employees. Show ways to become accountable for own learning and development activities. 
  • Facilitates formal training programs by internal or external experts on subjects of general interest. Provide Continuing Education credit when possible.
  • Perform follow up meetings with managers to ensure training was effective to improve performance, and the customer experience.
  • Develops participant and instructor training materials. Builds templates to assist managers with development of their employees.  Assists with preparing tools to help employees for making the next step in their career. 
  • Utilize the learning management system (LMS) to record and manage learning events and performance improvement tools. Ensure all learning is recorded in the LMS. 
  • Use industry standard methods for evaluating business impact and effectiveness of training programs.

You Should Have:

  • Prior experience as an insurance coverage trainer, risk management trainer, account executive, manager, or producer is highly preferred.
  • Five to ten years of similar or related experience
  • Strong communications, interpersonal, and facilitation skills are required.
  • Ability to travel to other IMA offices on a routine basis is required.
  • Prior experience mentoring, and coaching adult learners is required.
  • Strong knowledge of and experience working in the insurance industry highly preferred.
  • CPCU, ARM or other professional insurance designations preferred.
  • Ability to define learning objectives, conduct evaluations, and utilize multiple methods for delivery of learning is preferred.
  • Prior experience with instructional design, and adult learning preferred.
  • Experience delivering large and small learning/training events preferred.
  • Prior management experience is preferred.
  • 4-year degree preferred.


This Job Description is not a complete statement of all duties and responsibilities comprising this position.


The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  


Why Join IMA?

We've built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.
We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.
We are recognized nationally as a leader in our industry.

  • 2018 Dallas Business Journal Best Places to Work
  • 2016 Fortune's Top 50 Workplaces for Parents 
  • 2014 Business Insurance Magazine Best Places to Work in Insurance, 6th Place nationwide, Medium Employer category
  • 2014 Dallas Business Journal’s Healthiest Employer Finalist
  • 2011 – 2013 Healthiest Employers in North Texas Award Dallas Business Journal
  • 2014 Kansas City Business Journal’s Healthiest Employer Finalist
  • 2013 Kansas City Business Journal’s Healthiest Employer Honoree
  • 2015 CoBiz Best of Colorado
  • 2014 Colorado Biz Magazine Colorado's "Perk"iest Companies




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