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Job Locations US-KS-Wichita
As a Business Insurance Client Advisor you will participate and partner with a team in coordinating and providing IMA Select services to our commercial clients.     - Responsible for daily account servicing and client advisement needs including but not limited to: handling client and insurance company inquiries, resolving coverage and premium discrepancy issues, maintaining accurate account information in agency management system, processing of endorsements, audits, certificates of insurance, and auto ID cards, etc. - Cultivate and maintain excellent communication and relationships with clients and insurance carriers. - Interact professionally and timely with clients via email, phone, and in-person - Develop remarketing strategy in accordance with client servicing standards and market changes. - Responsible for managing renewal process on assigned book of business including preparation of pre-renewal summary, creating renewal applications and submissions, online quoting via carrier rating platforms, reviewing quotes and negotiating terms and premiums, preparing final quotes and proposals for delivery to client, binding coverage, and issuing renewal invoices, certificates, auto ID cards, etc.   - Participate in conference calls and/or periodic in-person client meetings to review insurance strategies and business operations. - Participate in cross-selling new lines of coverage or services on existing accounts. - Responsible for following up on accounts receivable items in accordance with IMA Accounts Receivable Policy. - Attend education classes in combination with individual study programs to expand technical coverage knowledge. 
Job ID
2021-2053
Posted Date
4/19/2021
Job Locations US-TX-Dallas
- Supports and demonstrates IMA’s core values - Values and understands the importance of diversity, equity, and inclusion among all IMA associates. - Initiates sales opportunities through prospecting, cold calling, networking, industry related events and retail sales calls - Responsible for renewal and retention of accounts, and the ultimate profitability of team - Serves as the technical resource for all team members - Establishes and maintains market and agent relationships and strategies - Trains and mentors servicing team
Job ID
2021-2050
Job Locations US-TX-Dallas | US-CO-Denver | US-KS-Overland Park | US-KS-Wichita
- Supports and demonstrates IMA’s core values - Values and understands the importance of diversity, equity, and inclusion among all IMA associates - Cultivate and maintain excellent communication and relationships with clients and insurance carriers. - Interact professionally and timely with Placement Specialists/Producers via email, phone, and in-person as needed. - Assist in developing marketing strategy in accordance with client servicing standards and market changes. - Responsible for preparation of marketing input, creating applications and submissions, entry into small business rating platforms, assist with preparing proposals for delivery to Placement Specialist/Producer, updating and inputting account information in agency management system upon binding and issuance of new business policies, and issuing invoices, certificates, auto ID cards, etc. - Participate in team meetings to review and address team needs while developing strategies to improve new business workflow. - Attend education classes in combination with individual study programs to expand technical coverage knowledge.  
Job ID
2021-2049
Posted Date
4/16/2021
Job Locations US-TX-Dallas
- Supports and demonstrates IMA’s core values - Values and understands the importance of diversity, equity, and inclusion among all IMA associates. - Interact professionally and timely with clients via email, phone and in-person - MARKETING/RFPs - Prepares RFP for all ASO and fully insured submissions to market with Account Executive direction - Collect, manage and review proposals - Update marketing results into spreadsheet ensuring accuracies to be used internally and in client presentation - RENEWALS - Request renewals for all lines of coverage - Responsible to ensure target renewal release dates are met by carriers - Initial review of all plans, cost and contract terms within renewal based on criteria provided by Account Executive - Provide recommendations to Account Executive - PARTNERSHIP & NEGOTIATION - Take direction from Account Executive in all negotiations with carriers - Build relationship with carrier and vendor partners - UNDERWRITING & ANALYSIS - Provide analysis of benchmarking, contributions, network disruption and GeoAssess as requested from Account Executive - Unwriting preformed for dental and vision plans - REPORTING - Manage outsourcing and ensure reporting needs are met - Update monthly claims report for clients providing written and oral summary of findings - Build custom financial/utilization reports when needed - SYSTEMS/TECHNOLOGY - Maintain & utilize appropriate systems for job functions as determined by department
Job ID
2021-2048
Posted Date
4/19/2021
Job Locations US-KS-Wichita | US-KS-Wichita
  As an Underwriting Tech you will be responsible for managing the day to day workflow processes required, provide technical support for the Underwriters and Underwriter Assistants, evaluate all underwriting information provided to ensure it meets the necessary carrier requirements, and maintain timely and accurate work flow processes.  You will oversee the workflow process from start to finish using insurance carrier rating systems from submission through issuance.     Essential job responsibilities include, but are not limited to: - Works closely with the underwriting assistant and underwriting team to ensure accurate and timely workflow processes for handling all transactions and requests during the policy quotation and issuance process - Processes file and set ups for new business and renewal preparation for electronic file management - Maintains positive and professional written and oral communications internally and externally - Participates and assists with ongoing team development and individual training programs - Initiates and responds promptly to telephone and written inquiries from staff about processing, policy change requests, billing, new applications, and ratings - Generates policy issuance and endorsement processing and support
Job ID
2021-2047
Posted Date
4/14/2021
Job Locations US-CO-Denver
- Provides support to the Account Manager & Account Executive on large and complex client accounts by preparing coverage comparisons, submissions, premium & rate comparisons, processes audits on expired and/or non-renewed policies and other special requests. - Interact with clients (written or verbal) regarding special program needs and new assignments - Understand and deliver on unique client expectations within book of business - Temporarily back up AM as needed. Clients should not feel a gap in service knowledge. - Ability to problem-solve and suggest proactive solutions to AM and AE - Responsible for loss analysis and loss specific tasks related to invoicing, trending, tracking and reconciliation. - Responsible for assigned special client needs i.e. allocation spreadsheets (monthly, quarterly, annually or as requested) whether specific line of coverage or all lines of coverage based on entities, locations or ownership of property. - Utilizes the AMS to keep detailed information on accounts (uploading policies, inputting large schedules, driver lists, etc.) - Controls industry specific reporting (well reporting, builder's risk, etc.) - Reviews certificate of insurance requests & provides direction to COE related to invoicing allocations, surplus lines, policy processing, master COIs, and client specific instructions for customized Auto ID cards, billings, etc. - Other general tasks include endorsement processing & billing, reviewing notice of cancellations, analysis of loss data within Experience Mods, deductible analysis and participation in internal review meetings and other meetings as requested. - Ability to work independently, lead project special assignments - Supports as needed in special client projects
Job ID
2021-2045
Posted Date
4/14/2021
Job Locations US-CO-Denver | US-TX-Dallas | US-KS-Overland Park | US-KS-Wichita
- Supports and demonstrates IMA’s core values - Values and understands the importance of diversity, equity, and inclusion among all IMA associates. - Develop and execute communication plans that clearly articulate objectives, strategies and tactics, and align with/promote IMA’s vision - Draft compelling content that highlights IMA’s associates and their incredible stories - Support IMA Central, our intranet, with day-to-day project management, content development, scheduling and creation of web pages through Microsoft SharePoint - Write, edit and develop content that is clear, concise and grammatically correct and aligns with IMA’s internal brand - Collaborate with various stakeholders on communications projects and collateral creation and implementation - Participate in other projects and tasks as needed - Develop, plan and execute a variety of internal events - Assist with general administrative duties for the team
Job ID
2021-2044
Job Locations US-KS-Wichita
As a Payroll Administrator, you will be responsible for the following:   - Administers semi-monthly payroll for all employees in the organization: pay calculations, garnishments, calculating final termination payouts, and balancing of federal, state and local taxes for a multi-state company consistent with federal and state wage and hour laws. - Administers regular preparation of relevant reports to include weekly, monthly, quarterly and year-end reports (gross payroll, hours worked, taxes, fringes, benefit deductions, etc.) necessary for accounting and financial statement reporting. Additional reporting duties include staffing reports and weekly HR activity reporting and creation of miscellaneous reports as requested. - Assist with various year end processing duties including balancing earnings, taxes, and W-2s. - Maintain and update personnel records in the HRIS system: entering new hires, processing transfers, promotions, terminations, and other employee record changes as requested. - Maintain and monitor timecard entries and approvals for managers and employees on a weekly basis, function as a backup for managers and employees for timecard adjustments. - Responsible for administrative payroll functions including scanning, filing of HR payroll documents into the electronic filing system, labor poster management. - Assists associates with questions or concerns regarding payroll policies and procedures. - Provides back-up for annual EEO-1 reporting, state new hire reporting, employment verifications, new hire background checks and unemployment claims. - Maintain time and attendance training for employees and managers. - Assists Payroll Manager with the annual Giving Campaign, research of new payroll and tax laws (federal, state and local). - Performs other payroll related duties and projects as assigned.
Job ID
2021-2043
Posted Date
4/16/2021
Job Locations US-KS-Wichita
As a Corporate Benefits Administrator, you will be responsible for the following: - Provides support to the Corporate Health and Well-Being Manger during annual benefit renewal cycles with strategy, benefit changes and new benefit offerings. - Assists with planning and administering the open enrollment period. This includes preparation (or revision) and distribution of materials, assist with conducting meetings to communicate changes to associates, and processing changes within deadlines. - Addresses benefit inquiries to ensure timely and accurate resolutions. Maintains contact with associates and beneficiaries to facilitate proper and complete utilization of benefits for all associates. - Processes monthly billings from carriers. Reviews billings for accuracy and approves for payment in a timely manner. Resolves discrepancies with carriers, payroll, and balances general ledger for benefit bills for accounting. - Interfaces and develops relationships with the vendors of the Company’s various benefit plans, to include administrators, sales representatives, etc. - Provides support for the Well-Being program by working closely with the Corporate Health and Well-Being Manager on strategic planning with key partners on programs and processes, i.e. flu shot coordination, challenges, lifestyle accounts, etc. - Provides support in the development, revisions and/or presenting of various communications (such as announcements, intranet benefit page management and postings, annual enrollment meeting materials, plan descriptions, benefit statements, Total Rewards Statements, etc.) - Provide support with nondiscrimination testing, 5500 filings, legal notice requirements, and plan document review. - Makes applicable changes in vendor Benefit systems (i.e. new hires enrollments, family status changes, parking changes, etc.) Submits to payroll department all new and changed benefit costs. - Assist with COBRA administration to include notifying all COBRA participants of changes in benefit plans during the open enrollment process, COBRA notice compliance and payment tracking and balancing in conjunction with vendor. - Performs other benefits related duties and projects as assigned.
Job ID
2021-2042
Posted Date
4/16/2021
Job Locations US-CO-Denver | US-KS-Wichita | US-TX-Dallas
Essential job responsibilities include but are not limited to: - Supports and demonstrates IMA’s core values - Values and understands the importance of diversity, equity, and inclusion among all IMA associates. - Develop and manage continual audit process for policy renewals, expirations and new business - Work with ResourcePro to determine best practices for data entry that is consistent and correct, with the objective of offloading as much transactional work as possible so that teams can focus solely on client service - Monitor team accountability for providing correct data on a timely basis  - Identify trends and best practices for necessary and unnecessary data fields. Work with Epic to alter software based on the IMA EB business needs - Point person for entering new prospects and clients into Epic - Work with IT and internal resources to discover and implement new tools for internal use - Ad hoc Epic reporting as requested by leadership and client service teams - Works closely with EB Business Analyst to assist with posting revenue
Job ID
2021-2041
Posted Date
4/15/2021
Job Locations US-CO-Denver
ESSENTIAL JOB RESPONSIBILITIES: include but are not limited to: - Supports and demonstrates IMA’s core values - Values and understands the importance of diversity, equity, and inclusion among all IMA associates. - Interact professionally and timely with clients via email, phone and in-person - MARKETING/RFPs - Prepares RFP for all ASO and fully insured submissions to market with Account Executive direction - Collect, manage and review proposals - Update marketing results into spreadsheet ensuring accuracies to be used internally and in client presentation - RENEWALS - Request renewals for all lines of coverage - Initiate review of all fully insured, ASO, stop Loss, plans, cost and contract terms based on criteria provided by Account Executive - Provide recommendations to Account Executive - PARTNERSHIP & NEGOTIATION - Negotiate with carriers based on the targeted goals from Account Executive - Maintain ongoing relationship with carrier and vendor partners - UNDERWRITING & ANALYSIS - Guidance provided by Account Executive to provide analysis for benchmarking, contribution, disruption, network, stop loss deductible and GeoAccess analysis to include fully insured vs. self-funded analysis provided to Account Executive - Provide underwriting of all medical/Rx, dental, vision, life and disability plans. Provide IBNR to client - REPORTING - Analyze data for inconsistencies and trends with minimal guidance - Provide a written and oral summary of findings to Account Executive - Ability to build and customize reports to fit client needs - PRESENTATION - Prepare client presentation and present Infront of client with provided direction from Account Executive - TRAINING & MENTORSHIP - Provides mentorship to analyst and technical review of work.
Job ID
2021-2039
Posted Date
4/14/2021
Job Locations US-CO-Denver
- Supports and demonstrates IMA Select’s core values. - Values and understands the importance of diversity, equality, and inclusion among all IMA associates. - Responsible for daily account servicing and client advisement needs including but not limited to: handling client and insurance company inquiries, processing daily carrier downloads,  obtaining daily notifications and alerts from carrier websites, maintaining accurate account information in agency management system, claims advising, endorsements, evidences of insurance, auto ID cards, etc. - Cultivate and maintain excellent communication and relationships with clients and insurance carriers. - Interact professionally and timely with clients via email, phone, and in-person - Develop remarketing strategy in accordance with client servicing standards and market changes.   - Responsible for managing renewal process on assigned book of business including preparation of pre-renewal summary, online quoting via carrier rating platforms and comparative rater, reviewing quotes and negotiating terms and premiums, preparing final quotes and proposals for delivery to client, binding coverage, and issuing renewal invoices, etc.   - Must be comfortable leading conference calls and/or in-person client meetings independently of producer or manager to review insurance strategies and business operations.  - Assist with the onboarding and training of new associates. - Serve as a mentor and subject matter expert by providing guidance to Client Advisors and Sr. Client Advisors regarding renewal strategies, client retention, problem solving and overall account management and client satisfaction.  - Provide technical expertise and strategic guidance and assistance to sales staff. - Develop and/or lead various insurance topic training sessions for associates across all markets.  - Participate in cross-selling new or adding additional lines of coverage or services on existing accounts. - Responsible for following up on accounts receivable items in accordance with IMA Accounts Receivable Policy. - Attend education classes in combination with individual study programs to expand technical coverage knowledge.  
Job ID
2021-2037
Job Locations US-KS-Wichita
- Assist with the insurance carrier accounts payable function for all locations’ operations, including, but not limited to: - Reconciling billing statements - Processing and making payments to insurance carriers for premiums owed by IMA clients - Act as a resource to internal teams on processes and guidelines to be followed to ensure proper processing of carrier invoices - Filing - Communication with key internal and external stakeholders. - Process electronic payments. - Help with Accounting Department tasks as needed. - Interact professionally and timely with clients via email and phone
Job ID
2021-2036
Job Locations US-KS-Wichita
- Support service teams by assisting with tasks required to service customers - Assist with renewal process including preparation of pre-renewal and annual comparison summaries - Prepare and issue renewal and on-demand certificates of insurance - Process policies, endorsements, and audits - Process daily electronic policy and document download - Pull daily notifications from carrier websites - Prepare paper documents to be scanned and file attachments within agency management system - Issue auto ID cards - Actively support team by participating in miscellaneous projects
Job ID
2021-2035
Job Locations US-KS-Wichita
As an Account Manager you will be responsible for the following:   - Serves as the day-to-day contact for all client requests within a book of business (primarily Mid-Market accounts OR Emerging accounts) with direction from the Account Executive, prepares (or delegates where applicable) all relevant renewal materials (Premium & loss summary, exposures, coverage comparison, premium & rate, etc.). - Partners with AE on client interactions, negotiations, technical analysis, and program design - Supports AE with new client onboarding - Building ability to anticipate problems through client or underwriter communications or industry changes - Using the client workbook, and under the direction of the Account Executive, creates the marketing submission and manages ongoing negotiates with carriers. - Receives quotes, reviews for accuracy / desired coverages, terms, pricing from submission, generates and populates the proposal and sends to Account Executive for completion/review. - Receives policies, sends instructions to the applicable COE and keeps COE abreast of any changes that occur during negotiations with ability to process the policy if needed. - Perform premium allocations, surplus lines template preparation, Certificate of Insurance request template preparation & master approval, on-demand certificates, basic contract reviews, policy endorsements, resolving coverage and premium discrepancy issues, and audits on expired and/or non-renewed policies
Job ID
2021-2034
Job Locations US-MI-Mt Pleasant
Interns at IMA are a big deal. We provide you with opportunities to do real work that drives real results within your department, with our clients, and across IMA! Our interns build client facing materials, analyze company-wide reports, attend vendor meetings, travel to other offices and client sites, and some have even gotten to take pitching lessons from the Rockies. When the summer is over, they have an expertly bound book highlighting their experiences. And it’s paid! As an Intern, you are introduced to IMA and how we counsel our clients on insurance coverage, employee engagement, financial planning and more. You will have the chance to partner with multiple teams over the course of a 10-12-week program.   Summer Internship includes: - A range of work assignments and professional exposure inside an insurance brokerage - Rotations on different teams for multifaceted learning opportunities and skill development - Assignment to internal mentors as resources to guide you through your summer experience - You will gain a detailed understanding of the insurance industry and how it operates, including a basic understanding of: - Marketing – Assist with proposal/presentation materials - Analysis – Review and compare quotes based upon cost, network and benefits - Claims Reporting – Analyzing data from carriers - Funding options – Fully Insured, Partially Funded, Self-Funded You will be asked to: - Perform research and analyze data - Attend business meetings and client meetings - Draft reports - Develop presentation materials - Build and deliver a final presentation of your internship experience to senior leadership
Job ID
2021-2033
Job Locations US-CO-Denver
- Supports and demonstrates IMA’s core values - Values and understands the importance of diversity, equity, and inclusion among all IMA associates. - Maintains overall responsibility of the entire renewal (policy review, setting the game plan, loss analysis, program design, data completeness within AMS, coverage & premium discrepancy issues, etc.) for all existing accounts - Supports in winning new business and set up of new accounts. - Maintain intimate knowledge of clients' business operations, strategies, and needs throughout the year. - Kicks-off the client renewal process by creating the Game Plan and completing a coverage analysis (if applicable) and conducting thorough review of the policy and all relevant documents. - Prepares for and facilitates meetings with key IMA stakeholders and clients. - Crafts the marketing strategies, reviews submissions and engages in negotiations with underwriters to determine the relevant content to include in proposals. - Pursue mastery of the craft through on-going education and awareness of industry trends, products, and services. - Develops & maintains carrier relationships - Manages a book of business with $1 Million - $1.3 Million in revenue - 50% of book of business revenue is within the Emerging market - 50% - 60% of book of business revenue is within the middle market independent of Account Executive Level 3 coaching - Plays a lead role on three or more large/complex client accounts - Spends 5 - 10% of time supporting producers in winning new business
Job ID
2021-2032
Job Locations US-KS-Wichita
As an Account Manager you will be responsible for the following:   - Serves as the day-to-day contact for all client requests within a book of business (primarily Mid-Market accounts OR Emerging accounts) with direction from the Account Executive, prepares (or delegates where applicable) all relevant renewal materials (Premium & loss summary, exposures, coverage comparison, premium & rate, etc.). - Partners with AE on client interactions, negotiations, technical analysis, and program design - Supports AE with new client onboarding - Building ability to anticipate problems through client or underwriter communications or industry changes - Using the client workbook, and under the direction of the Account Executive, creates the marketing submission and manages ongoing negotiates with carriers. - Receives quotes, reviews for accuracy / desired coverages, terms, pricing from submission, generates and populates the proposal and sends to Account Executive for completion/review. - Receives policies, sends instructions to the applicable COE and keeps COE abreast of any changes that occur during negotiations with ability to process the policy if needed. - Perform premium allocations, surplus lines template preparation, Certificate of Insurance request template preparation & master approval, on-demand certificates, basic contract reviews, policy endorsements, resolving coverage and premium discrepancy issues, and audits on expired and/or non-renewed policies
Job ID
2021-2029
Job Locations US-CO-Denver
- Supports and demonstrates IMA’s core values. - Values and understands the importance of diversity, equity, and inclusion among all IMA associates. - Serves as the day-to-day contact for all client requests within a book of business (primarily Mid-Market accounts OR Emerging accounts) with direction from the Account Executive, prepares (or delegates where applicable) all relevant renewal materials (Premium & loss summary, exposures, coverage comparison, premium & rate, etc.). - Partners with AE on client interactions, negotiations, technical analysis, and program design - Supports AE with new client onboarding - Building ability to anticipate problems through client or underwriter communications or industry changes - Using the client workbook, and under the direction of the Account Executive, creates the marketing submission and manages ongoing negotiates with carriers. - Receives quotes, reviews for accuracy / desired coverages, terms, pricing from submission, generates and populates the proposal and sends to Account Executive for completion/review. - Receives policies, sends instructions to the applicable COE and keeps COE abreast of any changes that occur during negotiations with ability to process the policy if needed. - Perform premium allocations, surplus lines template preparation, Certificate of Insurance request template preparation & master approval, on-demand certificates, basic contract reviews, policy endorsements, resolving coverage and premium discrepancy issues, and audits on expired and/or non-renewed policies - 75% Cannabis/ 25% Diversified
Job ID
2021-2027
Job Locations US-TX-Dallas
- Client Management - Leads both long- and short-term strategic consultation and planning efforts for client benefit program. - Ensures programs and plan design are in alignment with all applicable regulatory requirements. - Utilize intermediate knowledge of actuarial concepts and underwriting practices to analyze claims data and provide applied explanation to the client and internal team. - Directs the service teams’ work assignments related to project management, claims escalation and resolution, and plan analysis/reporting. - Carrier and Vendor Relationships - Develops strong carrier and vendor relationships to support and leads negotiation and advocacy during client coverage placement and renewal process, utilizing department peers and/or leadership as necessary. - Coordinate with internal subject matter experts and practice leaders to bring current and emerging markets and products and brings solutions to the table that are aligned with clients’ stated goals through a commitment to continuous learning. - Production Partnership - Participate in finalist and/or prospect meetings in partnership with production staff as appropriate. - Participate in the development of prospect requests for proposals (RFPs), providing personnel responses and other information as requested. - Partner with production staff to ensure compensation received is properly executed. - Internal Resource - Availability to serve as a resource for other agency benefits staff throughout the entire benefits division. - Strong commitment to participate in department or agency-wide committees and, as requested, special projects. - People Management - May coordinate and manage the overall work and projects of assigned associates, providing clear communication of expectations, established timeframes, regular progress updates, and annual performance evaluations. - Participate in the hiring process for direct reports as well as additional department hires as needed. - Provide feedback to service team members, and their director supervisors as needed, in support of their on-going professional development goals to ensure client expectations are met.
Job ID
2021-2019