Job Listings

- Support and demonstrate IMA’s core values. - Value and understand the importance of diversity, equity, and inclusion among all IMA associates. - Identify exposures, benchmark clients against industry best practices, then recommend and deploy solutions to clients to prevent losses and strive for regulatory compliance in the areas of safety, health, and the environment in partnership with the Risk Control Team - Establish and maintain oneself as a “subject matter expert” in an area that supports the client base within IMA. - Take ownership of and maintain risk control service plans for all assigned clients. - Make recommendations for remedying hazardous conditions, practice or potential loss for clients, ensuring causing circumstance to comply with appropriate codes, standards, and best practices. - Write technically detailed reports that communicate a clear assessment of risk and effectively articulated recommendations. - Survey locations, equipment, operations, and safety practices and prepares reports that identify potential hazards and related underwriting risks. - Communicates and distributes safety, hazard prevention, and risk control information to clients. - Develop and provide training regarding critical safety measures and guidelines. - Understand, evaluate, and interpret insurance company and brokerage recommendations. - Perform Risk Assessments to benchmark clients against industry best practices. - Analyze losses and publish Loss Analysis to determine areas for improvement.  

- Supports and demonstrates IMA’s core values - Values and understands the importance of diversity, equity, and inclusion among all IMA associates - Prepares information needed to market new and renewal business - Identifies and assesses business that may fit into carrier programs - Independently interfaces with clients and carriers to solve problems and answer questions - Develops and maintains proactive communication with clients - Reviews and analyzes quotes, and negotiates the terms of the transaction - Prepares draft proposals, submissions, and quotes - Monitors market changes and performs marketing activities as needed by Broker - Maintains knowledge of insurance coverages, carriers, and their business practices - Gathers underwriting information from retail agents - Assists with invoice management - Provides exceptional customer service to incoming calls - Executes other duties as assigned

Interns at IMA are a big deal! We understand how significant your decision on where to spend an internship is and what a positive experience can do to catapult your career. The best experiences provide true immersion in a company’s culture, access to and networking with senior leaders and industry experts, opportunities to apply what you learn through real work that drives real results, and a fun and engaging cohort to share the experience with!   With this in mind, we’ve crafted our program to allow you to engage directly in our values driven culture through company, department, and cohort events, all while being challenged with a blend of learning programs, informative networking sessions with IMA associates, and opportunities to engage in department specific work projects that have real world impact for our clients, our business, and our associates.   As an intern, your time will be split between a core program shared throughout the cohort and work, projects and programming designed specifically for the department you are selected to join.   Towerstone is excited to host an intern for the upcoming 2024 summer program! This position will be located in Dallas, Texas.   Day to day responsibilities may include, but are not limited to: - Exposure to evaluation and implementation of workflows within the agency management system, specialized reports for quality assurance and data integrity, accounting processes, compliance guidelines, contractual issues, licensing, acquisition integration, etc. - Executing other duties as assigned   We’re proud of the success many of our former interns have had when they’ve pursued careers as IMA associates’ post-graduation and see our internship program as a key talent pipeline. Because of this, preference is given to students closer to graduation, who demonstrate a curiosity about future employment within our industry.  

Interns at IMA are a big deal! We understand how significant your decision on where to spend an internship is and what a positive experience can do to catapult your career. The best experiences provide true immersion in a company’s culture, access to and networking with senior leaders and industry experts, opportunities to apply what you learn through real work that drives real results, and a fun and engaging cohort to share the experience with!   With this in mind, we’ve crafted our program to allow you to engage directly in our values driven culture through company, department, and cohort events, all while being challenged with a blend of learning programs, informative networking sessions with IMA associates, and opportunities to engage in department specific work projects that have real world impact for our clients, our business, and our associates.   As an intern, your time will be split between a core program shared throughout the cohort and work, projects and programming designed specifically for the department you are selected to join.   Towerstone is excited to host an intern for the upcoming 2024 summer program! This position will be located in Strongsville, Ohio.   Day to day responsibilities may include, but are not limited to: - Exposure to preparing information needed to market new and renewal business, identifying and assessing business that may fit into carrier programs, monitoring market changes and performing marketing activities as needed by Broker, gathering underwriting information from retail agents, etc. - Maintaining knowledge of insurance coverages, carriers, and their business practices - Executing other duties as assigned   We’re proud of the success many of our former interns have had when they’ve pursued careers as IMA associates’ post-graduation and see our internship program as a key talent pipeline. Because of this, preference is given to students closer to graduation, who demonstrate a curiosity about future employment within our industry.  

- Responsible for assigned book of business amounting to $800k (or more) in revenue. - Process renewals and incidental new business, cancellations, audits, and endorsement requests. - Delegate cancellations, audits, and endorsement requests. - Invoice policies, audits, endorsements, and cancellations as appropriate. - Responsible for accuracy of your work product and that of others assisting you. - Monitor issuance of certificates of insurance. - Create certificate guidelines form. - Responsible for renewal list. - Market renewal policies. - Negotiate coverages and premiums with carriers. - Provide producer with renewal proposals. - Final check on policies for coverage. - Respond to or refer insured’s’ and underwriters’ questions or requests. - Assist producer, accounting department and client in the reconciliation of client accounts. - Responsible for account rounding. - Develop and maintain excellent relationships with internal and external clients. - Responsible for preservation of Bolton culture and image as set forth in our company policies and procedures.  

- Serve as primary back up Client Manager for various teams across the P&C portfolio. - Responsible for training new employees as part of on-boarding process. - Responsible for training of existing employees as needed on agency management system, other processing systems and associated workflows. - Assist with implementation of new technologies and processes. - Process renewals and incidental new business, cancellations, audits, and endorsement requests. - Responsible for accuracy of your work product and that of others assisting you.  - Issue certificates of insurance, when necessary. - Create certificate guidelines form. - Initiate renewal meetings and be responsible for renewal process. - Negotiate coverages and premiums with carriers. - Provide producer and/or client executive with accurate renewal proposals. - Check policy coverages, endorsements and audits for accuracy. - Respond to or refer insureds' and underwriters' questions or requests. - Invoice policies, audits, endorsements, cancellations and other appropriate transactions. - Assist producer, accounting department and client in the reconciliation of client accounts. - Responsible for account rounding. - Attend company and department meetings, position-related seminars/classes, client meetings, carrier functions, and other events as required. - Adhere to policies and procedures set forth for the Department and Bolton & Company. - Pursue a program for professional development, including attending educational classes in your specific field and those offered by Bolton in communication, leadership, corporate language and other classes as recommended by leaders - Be an active, responsible team member, conducting yourself in a professional and respectful manner to all internal and external clients, carriers, and staff.    

- Develop and maintain excellent relationships with internal and external clients. - Process renewals and incidental new business. - Delegate cancellations, audits, and endorsement requests. - Invoice policies, audits, endorsements, and cancellations as appropriate. - Responsible for accuracy of your work product and that of others assisting you. - Monitor issuance of certificates of insurance. - Create certificate guidelines form. - Responsible for renewal list. - Market renewal policies. - Negotiate coverages and premiums with carriers. - Provide producer with renewal proposals. - Responsible for account rounding. - Responsible for mentoring other team members. - Final check on policies for coverage. - Respond to or refer insured’s’ and underwriters’ questions or requests. - Assist producer, accounting department and client in the reconciliation of client accounts. - Responsible for preservation of Bolton culture and image as set forth in our company policies and procedures. - Conduct yourself in a professional, collaborative, and respectful manner within a team environment. - Attend company and department meetings, position-related seminars/classes, client meetings, carrier functions, and other events as required. - Pursue a program for personal and professional development, including educational classes in your specific field and those offered by Bolton in communication, leadership, corporate language and other classes as recommended by leaders.